Researchers examine the costs, benefits, challenges and policy implications of the widespread use by states of electronic benefit transfer (EBT) technology to distribute welfare benefits. This paper seeks to advance public understanding of the development of Electronic Benefits Transfer (EBT) … Read more

Researchers examine the potential sustainability of the business model underlying the electronic banking product offered for low-income customers by South Africa’s second largest retail bank. This paper describes the implementation and status of Standard Bank’s E Plan. Standard Bank is … Read more

Center researchers examine a partnership between a federal credit union and a retail check casher to expand financial services for lower-income consumers. Center researchers writing for Fannie Mae Foundation’s magazine, BuildingBlocks, outline the financial services environment that enabled the emergence … Read more

A case study describes how significant engagement with community organizations and public officials helps a major employer in a declining industry remain competitive and a low-income minority neighborhood build a competitive workforce and prosper. The partnership between Eaton Corporation’s Navy … Read more

Center researchers document the compelling business model of the nation’s largest minority grocer. Jimmy Johnson focuses on superior, customer-targeted service, community involvement, and workforce development and retention. Employing a business model based on superior, customer-targeted service, community involvement, and workforce … Read more