Managing Director



In addition to directing day-to-day operations at CCC, Jess Dorrance leads much of the center’s evaluation work in financial inclusion, financial capability, and asset-building. She conducts research and analysis to understand what products and programs promote economic security and mobility for low-wealth households and communities. She is particularly interested in opportunities for households to build savings, and in the intersection of financial, physical, and emotional health.

Recent projects include an evaluation of the Financial Solutions Lab, a program aimed at identifying and scaling financial innovations that can improve American’s financial lives; Neighborhood Trust’s PayGoal product, a cash flow management and financial advising tool; MAGIC Mojo, an impulse savings tool linked to a prepaid card; and data analysis for CFSI’s small dollar credit working group. Jess holds a bachelor’s degree in sociology from Skidmore College and a master’s degree in public administration from UNC Chapel Hill.